Privacy Policy
1. Data Controller
We are the data controller for the processing of the personal data we collect about our customers and business partners. You can find our contact information below.
Strandvejen 4, ground floor, left, 9000 Aalborg
Phone: (+45) 35 12 33 31
Email: [email protected]
CVR No.: 31769809
If you have any questions about the processing of your personal information, you can contact us via [email protected]
2. Treatment Activities
2.1. Website Visits
When you visit our website, we use cookies to ensure that the website functions properly. You can read more about this in our cookie policy.
2.2. Communication with Potential Customers
If you have any questions about our website or would like to learn more about our services, please contact us at:
- Contact Form
- Phone
We will use this information to process your personal data so that we can communicate with you—for example, to answer questions about our services. We only process the information you provide to us in connection with our communication.
We typically process the following general information: name, email address, phone number, and address.
Our legal basis for processing this personal data is Article 6(1)(f) of the General Data Protection Regulation.
We will delete our correspondence with you once it is clear whether or not you wish to use our services.
If, in a specific case, there is a need to retain your personal data for a longer period of time, this may be the case.
2.3. Customers
We need to communicate with our customers to ensure that services are provided correctly. In doing so, we may process information such as names, addresses, services, special agreements, payment information, and similar details. This information will not be shared with third parties unless it is necessary to complete the order.
The legal basis for processing this personal data is Article 6(1)(b) of the General Data Protection Regulation.
Once the service has been provided and any outstanding matters have been resolved, we will delete the personal information immediately thereafter.
2.4. Newsletter
We have a newsletter that you can subscribe to if you’d like—and you can unsubscribe at any time.
The purpose of the newsletter is to send subscribers emails with new information from the company, which may include new content on the website or announcements about our services.
We will only send you emails if you have given your active consent to do so. This requires that you first provide your email address, to which we will then send an email so that you can confirm your subscription. This way, we ensure that you have actually subscribed to the newsletter yourself—that is, given your active consent.
Our legal basis for processing your personal data (i.e., your email address) in connection with the newsletter is Article 6(1)(a) of the General Data Protection Regulation.
We will process your personal information for as long as you remain subscribed to the newsletter. If you unsubscribe from the newsletter, we will stop sending it to you. If we have not sent you a newsletter for one year, your consent will lapse as a result of our inactivity.
If you unsubscribe from the newsletter, we will retain your previous consent for 2 years after it was last used, in accordance with the statute of limitations set forth in Section 11.3 of the Consumer Ombudsman’s spam guidelines.
2.5. Bookkeeping
We are required to retain all accounting documents in accordance with the Bookkeeping Act. This means that we retain invoices and similar documents for accounting purposes. These documents may contain general personal information such as name, address, and a description of the service provided.
Our legal basis for processing personal data for accounting purposes is Article 6(1) of the General Data Protection Regulation.
We retain this information for at least 5 years after the end of the current fiscal year.
2.6. Job Applications
We welcome job applications so that we can assess whether they match any hiring needs within our company.
If you submit your job application to us, our legal basis for processing your personal data is Article 6(1)(f) of the General Data Protection Regulation.
If you have submitted an unsolicited application, we will immediately assess whether your application is relevant and then delete your information if there is no match.
If you have submitted an application for a posted job, we will delete your application if you are not hired, and immediately after the right candidate for the job has been found.
If you are participating in a recruitment process and/or are hired for the position, we will provide you with separate information about how we process your personal data in this context.
3. Data Processors
Few people can handle everything on their own, and the same goes for us. We therefore work with partners and use suppliers, some of whom may be data processors.
For example, external vendors may provide systems to help us organize our work, services, consulting, IT hosting, or marketing.
It is our responsibility to ensure that your personal information is handled properly. That is why we set high standards for our business partners, and our partners must guarantee that your personal information is protected.
We therefore enter into agreements with companies (data processors) that handle personal data on our behalf in order to enhance the security of your personal data.
4. Disclosure of Personal Information
We do not share your personal information with third parties.
5. Profiling and Automated Decisions
We do not engage in profiling or automated decision-making.
6. Transfers to Third Countries
As a general rule, we use data processors located in the EU/EEA or that store data in the EU/EEA.
In some cases, this is not possible, and in such cases, data processors outside the EU/EEA may be used if they can provide adequate protection for your personal data.
7. Treatment Safety
We ensure the security of personal data processing by implementing appropriate technical and organizational measures.
We have conducted risk assessments of our processing of personal data and have subsequently implemented appropriate technical and organizational measures to enhance the security of that processing.
One of our most important measures is to keep our employees up to date on the GDPR through ongoing awareness training, GDPR Courses, as well as by reviewing our GDPR procedures with our employees.
8. Rights of Data Subjects
Under the General Data Protection Regulation, you have a number of rights regarding our processing of your personal information.
If you wish to exercise your rights, please contact us so we can assist you.
8.1. Right to Access Information (Right of Access)
You have the right to access the information we process about you, as well as a range of additional information.
8.2. Right to Rectification (Correction)
You have the right to have inaccurate information about yourself corrected.
8.3. Right to erasure
In certain cases, you have the right to have information about you deleted before our regular general deletion schedule takes effect.
8.4. Right to Restriction of Processing
In certain cases, you have the right to have the processing of your personal data restricted. If you have the right to have the processing restricted, we may only process the data in the future — other than for storage purposes — with your consent, or for the purpose of establishing, exercising, or defending legal claims, or to protect an individual or important public interests.
8.5. Right to Object
In certain cases, you have the right to object to our otherwise lawful processing of your personal data. You may also object to the processing of your data for direct marketing purposes.
8.6. Right to Data Portability
In certain cases, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, as well as to have that personal data transferred from one data controller to another without hindrance.
You can read more about your rights in the Danish Data Protection Agency’s guide on the rights of data subjects, which you can find at www.datatilsynet.dk.
8.7. Withdrawal of Consent
When our processing of your personal data is based on your consent, you have the right to withdraw your consent.
9. Complaint to the Data Protection Authority
You have the right to file a complaint with the Danish Data Protection Agency if you are dissatisfied with the way we process your personal data. You can find the Danish Data Protection Agency’s contact information at www.datatilsynet.dk
